Last updated: November 12, 2026
This Privacy Policy explains how HiveHub Creative (“we”, “us”, “our”) collects, uses and protects your personal data when you visit hivehubcreative.com or contact us. We handle personal data in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
Who is responsible for your data
HiveHub Creative is the data controller. For any privacy question or request, email us at hivehubcreative@gmail.com.
What data we collect
- Information you send us: when you use a contact or consultation form, we collect your name, email address and the content of your message.
- Usage data: when you browse the site, we and our analytics provider collect technical data such as IP address, browser type, device, pages visited, referring site and time spent on pages.
- Cookies: small files stored on your device that help the site work and help us understand how it is used (see “Cookies” below).
How we use your data
- To reply to your enquiry and provide the services you ask about (legal basis: taking steps at your request before entering a contract).
- To understand and improve how our website performs (legal basis: our legitimate interest, or your consent where required for cookies).
- To protect the site and our forms from spam and abuse (legal basis: our legitimate interest).
- To meet legal or accounting obligations (legal basis: legal obligation).
We do not sell your personal data, and we do not use it for automated decision-making.
Who we share it with
We share data only with service providers that help us run the website, under their own privacy and security terms:
- Google (Google Analytics / Site Kit) for website statistics.
- Automattic (Akismet) to filter spam form submissions.
- Our hosting and email delivery providers to store the website and deliver form messages to us.
Some of these providers may process data outside the European Economic Area. Where that happens, they rely on recognised safeguards such as Standard Contractual Clauses. We may also disclose data if required by law.
Cookies
We use essential cookies needed for the site to work, and analytics cookies (Google Analytics) to measure traffic. You can block or delete cookies in your browser settings; the site will still work, though some features may be limited.
How long we keep it
We keep enquiry emails and form messages for as long as needed to handle your request and any resulting work, and no longer than 3 years after our last contact unless the law requires longer. Analytics data is kept according to our Google Analytics retention settings.
Your rights
You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, email hivehubcreative@gmail.com. You also have the right to complain to the data protection authority in your country.
Security
We use reasonable technical and organisational measures, including an encrypted (HTTPS) connection, to protect your data. No method of transmission over the internet is completely secure.
Third-party links
Our site links to other websites and social networks (such as Facebook, Instagram and X). Their privacy practices are their own, so please review their policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
